{"id":214,"date":"2021-07-27T15:48:38","date_gmt":"2021-07-27T15:48:38","guid":{"rendered":"https:\/\/arvenada.com\/wordpress\/?post_type=rara-portfolio&#038;p=214"},"modified":"2021-07-27T15:48:38","modified_gmt":"2021-07-27T15:48:38","slug":"crm-musteri-iliskileri","status":"publish","type":"rara-portfolio","link":"https:\/\/arvenada.com\/wordpress\/index.php\/portfolio\/crm-musteri-iliskileri\/","title":{"rendered":"CRM &#8211; M\u00fc\u015fteri \u0130li\u015fkileri"},"content":{"rendered":"\n<p>Catalyst CRM, sizi m\u00fc\u015fterinize daha da yak\u0131nla\u015ft\u0131r\u0131r. \u0130\u015f geli\u015ftirme ve sat\u0131\u015f \u00e7al\u0131\u015fanlar\u0131n\u0131z m\u00fc\u015fteri hakk\u0131nda \u00e7ok say\u0131da bilgiyi kaydedebilece\u011fi gibi m\u00fc\u015fterilerin de b\u0131rakt\u0131\u011f\u0131 izleri izler. Kampanyalar, etkile\u015fimler, toplant\u0131lar, ziyaretler, mailler, \u015fikayetler, servis ve garanti i\u015flemleri, anketler, \u00f6neriler, f\u0131rsatlar, teklifler, sipari\u015fler, ortak projeler\u2026<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/networg.workcube.com\/documents\/content\/Image\/CRM_musteri_iliskileri_yonetimi.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Catalyst CRM,&nbsp;<\/strong>i\u015fletmenizin sat\u0131\u015f aktivitelerini, pazarlama programlar\u0131n\u0131 ve servis destek operasyonlar\u0131n\u0131 etkin ve verimli bir bi\u00e7imde y\u00f6netmenizi sa\u011flar.&nbsp;<\/p>\n\n\n\n<p>M\u00fc\u015fterinizi tan\u0131mak sizin i\u00e7in \u00f6nemlidir. Workcube Catalyst i\u015fletmeniz ile m\u00fc\u015fteriniz aras\u0131nda ili\u015fkiyi derinle\u015ftirmeyi hedefler. M\u00fc\u015fterilerinizin karl\u0131l\u0131\u011f\u0131n\u0131 ve m\u00fc\u015fteri memnuniyetini ger\u00e7ek zamanl\u0131 olarak \u00f6l\u00e7menizi sa\u011flar.&nbsp;<\/p>\n\n\n\n<p><strong>CRM &#8211; SM (Sat\u0131\u015f Pazarlama)<\/strong><\/p>\n\n\n\n<p>Sundu\u011fu detayl\u0131 sat\u0131\u015f, pazarlama ve servis analiz ve raporlar\u0131 sayesinde i\u015fletmenizin performans\u0131n\u0131 net bir bi\u00e7imde \u00f6l\u00e7ebilir, m\u00fc\u015fterilerinizi, pazarlama, sat\u0131\u015f ve servis etkinliklerinizi tek bir a\u00e7\u0131dan de\u011fil her a\u00e7\u0131dan de\u011ferlendirebilir, yap\u0131lmas\u0131 gereken de\u011fi\u015fiklikleri kolayl\u0131kla g\u00f6rebilir, h\u0131zl\u0131 kararlar al\u0131r ve uygulamaya koyars\u0131n\u0131z.&nbsp;<\/p>\n\n\n\n<p><strong>CRM-SG (Servis ve Garanti)<\/strong><\/p>\n\n\n\n<p>Her t\u00fcrl\u00fc m\u00fc\u015fteri talep ve \u015fikayetini ger\u00e7ek zamanl\u0131 ve \u00e7ok y\u00f6nl\u00fc olarak y\u00f6netir, m\u00fc\u015fteri memnuniyetini son noktas\u0131na ta\u015f\u0131r. M\u00fc\u015fterilerin servis ve destek taleplerini kabul etme, izleme, y\u00f6nlendirme ve \u00e7\u00f6z\u00fcmleme a\u015famalar\u0131nda servis ve destek uzmanlar\u0131na g\u00fcvenilir ve etkin bir \u00e7\u00f6z\u00fcm sunar. M\u00fc\u015fteri aramalar\u0131n\u0131 ve ba\u015fvurular\u0131n\u0131 sistemli bir bi\u00e7imde kay\u0131t ve takip etmenizi sa\u011flar. Cevap s\u00fcresini h\u0131zland\u0131r\u0131r, ilk aramada \u00e7\u00f6z\u00fcm sunma imkan\u0131n\u0131 art\u0131r\u0131r ve destek s\u00fcrecini geli\u015ftirir.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Bile\u015fenler<\/h4>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p><strong>CRM &#8211; SM\u00a0(Sat\u0131\u015f Pazarlama) : <\/strong>Kontakt \/ \u0130lk Temas\u00a0\/\u00a0F\u0131rsat Y\u00f6netimi\u00a0\/ Kampanya ve Etkinlik Y\u00f6netimi\u00a0\/\u00a0Sat\u0131\u015f G\u00fcc\u00fc Planlama\u00a0\/\u00a0<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p><strong>CRM-SG (Servis ve Garanti) :<\/strong> \u015eikayet Y\u00f6netimi\u00a0\/\u00a0Ar\u0131za ve Garanti Y\u00f6netimi \/ Bak\u0131m \u0130\u015flemleri<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Catalyst CRM, sizi m\u00fc\u015fterinize daha da yak\u0131nla\u015ft\u0131r\u0131r. \u0130\u015f geli\u015ftirme ve sat\u0131\u015f \u00e7al\u0131\u015fanlar\u0131n\u0131z m\u00fc\u015fteri hakk\u0131nda \u00e7ok say\u0131da bilgiyi kaydedebilece\u011fi gibi m\u00fc\u015fterilerin de b\u0131rakt\u0131\u011f\u0131 izleri izler. Kampanyalar, etkile\u015fimler, toplant\u0131lar, ziyaretler, mailler, \u015fikayetler, servis ve garanti i\u015flemleri, anketler, \u00f6neriler, f\u0131rsatlar, teklifler, sipari\u015fler, ortak projeler\u2026 Catalyst CRM,&nbsp;i\u015fletmenizin sat\u0131\u015f aktivitelerini, pazarlama programlar\u0131n\u0131 ve servis destek operasyonlar\u0131n\u0131 etkin ve verimli bir &hellip; <\/p>\n","protected":false},"author":1,"featured_media":54,"template":"","rara_portfolio_categories":[3],"class_list":["post-214","rara-portfolio","type-rara-portfolio","status-publish","has-post-thumbnail","hentry","rara_portfolio_categories-workcube"],"_links":{"self":[{"href":"https:\/\/arvenada.com\/wordpress\/index.php\/wp-json\/wp\/v2\/rara-portfolio\/214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arvenada.com\/wordpress\/index.php\/wp-json\/wp\/v2\/rara-portfolio"}],"about":[{"href":"https:\/\/arvenada.com\/wordpress\/index.php\/wp-json\/wp\/v2\/types\/rara-portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/arvenada.com\/wordpress\/index.php\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/arvenada.com\/wordpress\/index.php\/wp-json\/wp\/v2\/media\/54"}],"wp:attachment":[{"href":"https:\/\/arvenada.com\/wordpress\/index.php\/wp-json\/wp\/v2\/media?parent=214"}],"wp:term":[{"taxonomy":"rara_portfolio_categories","embeddable":true,"href":"https:\/\/arvenada.com\/wordpress\/index.php\/wp-json\/wp\/v2\/rara_portfolio_categories?post=214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}